FAQ

Welcome to our Frequently Asked Questions page! Here you will find answers to the most common questions our customers ask. We have compiled the most important information about orders, deliveries, payment methods and other services we offer. If you can't find the answer you're looking for, you can always contact our customer service team. We're here to help!

Products

We will be happy to help you choose the right batteries, spare parts and other products by calling 050 375 7727 or emailing info@kuuloasi.fi. You can also find information on product selection on the product and category pages and Retrieved from

To order

We accept a wide range of payment methods through Paytrail. The following payment options are available to you:

- Online banking fees: Nordea, Osuuspankki, Säästöpankki, Oma Säästöpankki, Aktia, Ålandsbanken, Danske Bank, S-Pankki, Handelsbanken, POP Bank.
- Card payments: Visa, MasterCard, American Express.
- Mobile payments: MobilePay, Pivo, Siirto, Apple Pay.
- Invoice and instalment payments: OP Account Credit, OP Bill, Alisa Business Bill, Walley.
- International payments: PayPal.

These options allow you to choose the most suitable and secure payment method for you.

Our delivery time varies slightly depending on the processing time of your order and the delivery times of the Post Office. We send all orders by letter, and according to the delivery time given by the Post Office, ordinary letters and cards are usually delivered domestically within 4 working days. We always aim to pack and dispatch products no later than the next working day after receiving your order, so you can expect to receive your order within around 5 working days.

 

Please note that Post's delivery dates vary from region to region. Different delivery methods are used in different regions, such as light Tuesday and Thursday delivery and daytime delivery. Universal service items are distributed in accordance with the Postal Act, including, if necessary, on days other than the normal delivery days.