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Home / Latest news / Hearing aid cleaning – how to maintain your hearing aid correctly

Hearing aid cleaning – how to maintain your hearing aid correctly

  • 16 May 2026

Home /

Earphone cleaning and maintenance: practical instructions for the casing, microphone and earpiece

Hearing aids are sensitive devices, and most of their malfunctions are due to a simple reason: a dirty or wax-clogged device. Regular cleaning will improve sound quality, extend the life of the device and reduce unnecessary service calls. In this guide, we will go through how to safely and effectively clean the three key parts of a hearing aid – the casing, microphone, and receiver – at home.

Säännöllinen kuulokojeen puhdistus on tärkeää, koska se varmistaa, että laite toimii optimaalisesti ja sen käyttöikä pitenee. Likahiukkaset, lika ja korvavaha voivat kertyä kuulokojeeseen, tukkia sen mikrofonit ja kaiuttimet sekä vahingoittaa herkkiä komponentteja. Tämä voi heikentää äänenlaatua, aiheuttaa toimintahäiriöitä ja jopa johtaa kalliisiin korjauksiin. Säännöllinen puhdistus pitää kuulokojeesi puhtaana ja toimivana, jotta voit nauttia selkeästä äänestä ja hyödyntää sen ominaisuuksia parhaalla mahdollisella tavalla.

The ear constantly produces wax and moisture – this is perfectly normal. The problem arises when these accumulate inside or in the openings of the hearing aid. The hearing aid sits in a warm, moist environment for hours a day, and dirt accumulates unnoticed.

Typical signs that a hearing aid needs cleaning:

  • The sound has gone quiet or sounds muffled
  • The sound is cutting out or breaking up
  • Does the hearing aid feel looser or more uncomfortable than before
  • The device operates unstably, or no sound is heard, even though a new battery has been installed.

Most of these symptoms do not indicate a device fault – they mean that cleaning is necessary.

Daily Basic Routine - 2-3 minutes before bed

The best time to clean your hearing aid is in the evening, when you take it out of your ear. This way, accumulated wax and moisture won't dry hard overnight.

Short daily routine:

  1. Wipe the exterior surfaces of the hearing aid with a clean, dry cloth or a hearing aid cleaning wipe.
  2. Check the earpiece (receiver) opening visually – is there wax in it?
  3. Gently brush the microphone opening so that dirt is not pushed into the opening
  4. Leave the hearing aid to dry in an open case or a drying box.

Never:

  • Use a cloth that is too wet or a dripping wet cloth
  • Do not immerse the hearing aid in water or use chemicals
  • Do not insert any sharp objects into the microphone or earpiece openings.

Cleaning the eardrum shell

The shell is the outer surface of a hearing aid – the part that is in direct contact with the skin and the ear canal. Different models accumulate dirt in different ways.

In-the-ear models (ITE): Residue builds up particularly in the folds and crevices of the shell. Check these areas daily.

Behind-the-ear models Grease and skin oils accumulate in the device's seams and buttons.

How to clean the shell

  1. Take a dry or slightly damp cleaning cloth
  2. Wipe the entire exterior surface thoroughly – paying special attention to folds and grooves.
  3. Ensure no moisture enters the openings
  4. Finally, dry with a soft, dry cloth

Cleaning supplies for the shell

Hearing aid cleaning brushes and wipes are the best tools for this. The wipes are specifically designed for the delicate surfaces of hearing aids – ordinary household products can leave residue or be too abrasive.

Microphone cleaning – a task requiring sensitivity

The microphone is one of the most sensitive parts of a hearing aid. It picks up sound from the environment, and even small particles of dirt can significantly impair sound quality.

The most important thing when cleaning a microphone:

  • Never put anything into the microphone opening.
  • Turn the hearing aid upside down before cleaning – this way loose particles fall out of the opening and not in.

Correct cleaning technique

  1. Translate the hearing aid so that the microphone opening points downwards
  2. Gently brush across the microphone port in a side-to-side motion with a soft hearing aid cleaning brush.
  3. Brush off loose dirt from the brush

This simple technique is usually enough to keep the microphone working. If you suspect a deeper blockage, contact an audiologist.

Hearing aid cleaning – the most common cause of hearing aid problems

The receiver is the part that directs sound into the ear canal. It is in direct contact with the ear canal and earwax, and earwax blockages are by far the most common reason why a hearing aid ”stops working”.

Before you change the battery or call for service – check the headphone.

Symptoms that suggest a blocked earphone:

  • The sound has clearly become quieter
  • The device works, but the reception is poor
  • The sound seems to be coming from far away or is muffled.

Brush the headphone opening daily with a cleaning brush, gently brushing over the opening – do not press the brush in. If the opening appears blocked, the wax guard is the first thing to try replacing.

Wax guard – what is it and why is it important?

Many modern hearing aids have a small filter in front of the earpiece which prevents wax from entering the device. This is called a wax guard. One of the best-known models is CeruStop filter.

The wax filter is a consumable part: it clogs up over time and cannot be cleaned – it must be replaced with a new one.

When should the wax filter be replaced?

  • The sound has weakened, even though the hearing aid is otherwise clean.
  • The filter looks dirty or blocked to the naked eye
  • The headset has been in use for 1–3 months (varies depending on usage)
  • Your audiologist has recommended regular replacement

Replacing the wax filter is a simple procedure that you can do yourself. You just need the right model of filter – first, make sure which model fits your hearing aid.

Moisture and drying – an often forgotten part of maintenance

Moisture is one of the most common causes of hearing aid malfunctions. Sweating, rainy days, or even just humidity can lead to moisture accumulating in the device – and this can cause malfunctions that are difficult to distinguish from other faults.

Signs of a moisture problem:

  • The device turns itself off and restarts.
  • The sound is uneven or crackles
  • My ear is playing up for no apparent reason

Drying capsules, drying box, and electric drying device

The best way to protect your hearing aid from moisture is to store it overnight. in the drying box, on which has been set Drying capsules. These effectively absorb the moisture that has accumulated in the device.

Some of the drying capsules are rechargeable – when they've become saturated, they are reactivated by heat and can be used again. Check the capsule's colour: in most models, a colour change indicates when reactivation is necessary. Disposable capsules should be replaced with new ones according to the manufacturer's instructions.

If you suffer from excessive sweating or wear hearing aids while being very active, Electric drying appliance It is a good addition to daily maintenance. It gently warms and dries the hearing aid overnight. Some models also have a UV cleaning function. Regular drying can help extend the lifespan of the hearing aid.

Replacing and cleaning the tip

Behind-the-ear hearing aids often use a soft silicone piece, called a dome. It sits in the ear canal and conducts sound to the eardrum.

The tip collects wax and dirt, and it is recommended to change it regularly – usually every few weeks or months depending on usage and your own earwax production.

Cleaning and replacing the tip:

  • Carefully remove the tip from the earbud
  • Check if it is dirty or misshapen
  • The pure tip can be wiped with a dry cloth
  • A worn or clearly dirty tip is replaced with a new one.

Ear tips are often manufacturer and headphone model specific – before purchasing, ensure which size and model is suitable for your hearing aid.

When should you consult an audiologist?

Home cleaning keeps the hearing aid in working order, but it does not replace professional maintenance. Contact an audiologist if:

  • The hearing aid is not working normally after cleaning and filter replacement
  • You suspect physical damage (the device has been dropped, extensively wet, or the battery compartment is damaged)
  • The sound quality has been poor for a long time.
  • You are unsure which wax filter or tip is suitable for your device.

Frequently asked questions

How often should hearing aids be cleaned? A brief daily wipe-down is the minimum recommendation. A more thorough clean – microphone, earpiece, and casing – should be done at least once a week.

Miksi kuulokojeen ääni heikkenee tai pätkii? The most common cause is a wax build-up in the earpiece or a blocked wax filter. Dirt on the microphone can also degrade sound quality. Try cleaning before assuming there's a device fault.

Can a hearing aid be cleaned with alcohol or water? Not recommended. Alcohol can damage the device's surfaces and seals, and excessive moisture is detrimental to electronics. Use cleaning cloths and a dry cleaning brush specifically designed for hearing aids.

Mikä on vahasuodatin ja miksi se pitää vaihtaa? A wax filter, also known as a wax trap or sound filter, is a small component typically found in behind-the-ear (BTE) and some custom in-the-ear (ITE) hearing aids. Its primary function is to prevent earwax, moisture, and debris from entering the hearing aid's receiver and microphone. Why it needs to be changed: * **Obstruction:** Over time, earwax and debris can accumulate in the wax filter, blocking the sound pathway. This leads to muffled or distorted sound, and in severe cases, complete silence from the hearing aid. * **Hygiene:** A dirty wax filter can harbour bacteria, which can be unhygienic. * **Performance:** Regular replacement ensures that the hearing aid continues to function at its optimal level, delivering clear and consistent sound. It is generally recommended to check and change the wax filter regularly, typically every few weeks or months, depending on individual earwax production. Your audiologist or hearing care professional will advise on the best schedule for you and can demonstrate how to change it. A wax guard is a small filter part in front of the hearing aid that prevents wax from entering the device. It becomes blocked with use and cannot be cleaned – it is replaced with a new one. CeruStop is one of the most common models.

How do I know if the wax filter is clogged? The sign of a fault is a weakening of the sound without any other obvious reason. If the device is technically functional but the audibility is clearly worse than normal, the wax filter is the first thing to check.

How often is the wax filter changed? The replacement interval depends on the individual's wax production and usage. Many replace the filter every 4–8 weeks; some need it changed more frequently. Check the filter regularly by eye.

What do I do if my hearing aid gets wet? Do not try to dry it with a hairdryer or microwave. Place the device in the drying box as soon as possible and let the drying capsules do their work overnight. If the problem persists, contact your audiologist.

When should you contact an audiologist? If the problem is not resolved by cleaning and changing the filter, or if you suspect equipment damage, professional help is the best option.

Find suitable cleaning supplies

On the Kuuloasi.fi online shop, you'll find the necessary supplies for hearing aid maintenance:

  • Wax filters and CeruStop filters – ensure the correct model for your hearing aid
  • Cleaning brushes – designed for the sensitive parts of a hearing aid
  • Cleaning cloths – suitable for daily wiping
  • Drying capsules, drying boxes and electric drying devices – for moisture control
  • Tips – several sizes and models

If you're unsure which filter or tip is suitable for your specific device, Get in touch – we will help you make the right choice.

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